Updated: November, 2021
In accordance with the Provincial Acute Visitors Policy, to enter any Island Health hospital, visitors are now required to show proof of vaccination. Exceptions will apply for:
- Children under 12 years
- Visitors with approved medical exemption documentation
- 符合特定护理规定标准的未接种疫苗的访客
See our访客手册for exception guideline details.
一般信息
- 所有患者都有资格在一次最多两名疫苗的游客。
- Emergency rooms and intensive care units may be limited to one visitor at a time depending on space and circumstance in the care environment.
- All visitors (ages 5 and older) must wear a medical-grade mask in all areas of the hospital and not remove it to eat/drink when at the patient bedside.
- All visitors must clean/sanitize their hands before, during and after visiting.
- 游客必须尊重设施内其他人的个人空间。
*Find information about visiting aLong-Term Care or Assisted Living Facility.
常见问题
- What should I expect when I arrive at an Island Health facility?
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尝试提早到达任何预订的预约或访问，并允许额外的时间进入设施。
- There are signs posted at each facility indicating entrance points. For most sites, the Main Entrance is likely to be the best entrance point.
- Ambassadors are at each designated entrance point to screen all individuals entering the facility. When you arrive:
- 准备显示疫苗接种状态证明
- Be prepared to answer mandatory screening questions
- Sanitize your hands
- Change your mask to a medical-grade mask (provided to you)
- Please respect the personal space of others within the facility
- 一如既往 - 如果你感到不适，请留在家里
- What safety measures should I be aware of when I visit?
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Before Your Visit
Talk to the primary nurse or unit clerk before going into the patient’s room to let them know you are there and see if there are any instructions.在你的爱人访问期间
- 遵循卫生保健人员告诉您遵循的适当感染预防措施。
- Do not touch your face.
- 尊重个人空间。
- 在离开患者的房间之前，用肥皂和水洗手。确保洗净所有手部和手腕20秒。如果你不能用肥皂和水洗手，请使用基于酒精的手动消毒剂。
- 米y loved one is palliative (receiving end-of-life care). Will I be able to visit?
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米ore than two visitors may be allowed at one time in palliative and end-of-life care settings. Special considerations can be accommodated based on the unique care needs of the patient and will be coordinated by the care team.
- How many support people are allowed to support a patient in labour/delivery/NICU?
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米ore than two visitors may be allowed at one time for labour and delivery and pediatric care. The care team will consult with family members to support special circumstances.
- Can I phone the hospital and speak to my loved one who is admitted?
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Yes. Units will accommodate phone calls as much as possible.
If your loved one has their own personal cell phone with them, that is probably the best way to reach them.
- I am worried that I have COVID-19. Should I come to the hospital?
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To keep COVID from spreading in our healthcare facilities, we want to ensure that only patients who experience severe symptoms, such as shortness of breath and/or difficulty breathing, receive hospital care.
- 大多数Covid-19感染可以在家管理，不需要住院治疗。
- 如果您或亲人正在经历严重的症状，请致电9-1-1或前往最近的急诊部门。
- 通过在家里和自我隔离下保持人们，我们正在为那些真正需要挽救生命医疗保健的人提供有限的关键护理资源。
- Testing sites remain open and most test results will be returned within 24-hours.
- Can I bring my loved one their personal belongings or food?
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When arranging your visit with the unit, please let them know what you intend to bring – and only bring essential items (e.g., hearing aids, glasses, cell phone/charger) or items required for care.
- All non-essential items, such as flowers, gifts, blankets, food and other personal items are not permitted unless the unit leader approves them as essential to the care of the patient.
- What happens if I need to drop off and/or pick up someone who has a scheduled appointment?
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当您到达该设施时，请与大使一起办理登机手续，谁将帮助您。